Legal

Advertising & Cookies

Last updated: March 3, 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and actions.

Cookies can be "first-party" (set by us) or "third-party" (set by external services we use). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period).

2. How We Use Cookies

AI Claims uses cookies and similar tracking technologies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the basic functionality of our website. They enable core features such as page navigation, secure form submission, and access to protected areas. The website cannot function properly without these cookies.

CookiePurposeDuration
session_idMaintains your session during intake form completionSession
csrf_tokenProtects against cross-site request forgerySession

2.2 Functional Cookies

These cookies allow the website to remember choices you make (such as form progress) and provide enhanced features. They may also be used to provide services you have requested.

CookiePurposeDuration
intake_progressRemembers your progress in the intake form7 days
user_preferencesStores display preferences1 year

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the Service.

CookiePurposeDuration
_gaGoogle Analytics — distinguishes unique users2 years
_ga_*Google Analytics — maintains session state2 years
_gidGoogle Analytics — distinguishes users24 hours

2.4 Advertising & Marketing Cookies

These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant content or advertisements on other sites. They do not directly store personal information but uniquely identify your browser and device.

CookiePurposeDuration
_fbpFacebook Pixel — ad delivery and measurement3 months
_gcl_auGoogle Ads — conversion tracking3 months

3. Third-Party Services

We use the following third-party services that may set cookies on your device:

  • Google Analytics: Web analytics service that tracks and reports website traffic. Google Privacy Policy
  • Google Ads: Online advertising platform for conversion tracking and remarketing. Google Ads Policy
  • Meta (Facebook) Pixel: Tracking tool for measuring ad effectiveness and building audiences. Meta Privacy Policy

4. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:

Opt-Out Tools

Note: Disabling certain cookies may affect the functionality of the Service. Strictly necessary cookies cannot be disabled as they are essential for the website to operate.

5. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. There is currently no industry-standard technology for recognizing DNT signals. However, we respect your privacy choices and encourage you to manage your preferences using the methods described above.

6. Advertising Practices

AI Claims may use online advertising to reach potential users who may benefit from our Service. Our advertising practices include:

  • Search Advertising: We may advertise on search engines. These ads are targeted based on search terms, not personal data.
  • Social Media Advertising: We may run ads on social media platforms. These platforms may use their own cookies and tracking technologies.
  • Remarketing: We may show ads to users who have previously visited our website. You can opt out using the tools listed above.

All advertising content clearly identifies AI Claims as the advertiser. We do not make false or misleading claims in our advertising, and all advertisements comply with applicable advertising standards and regulations.

7. Changes to This Policy

We may update this Advertising & Cookies Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated "Last updated" date.

8. Contact Us

If you have questions about our use of cookies or advertising practices, please contact us:

TenantCortex Ltd

Level 18, 40 Bank Street, Canary Wharf

London E14 5NR, United Kingdom

Email: info@tenantcortex.com

Phone: +44 20 3059 7800

For more information about how we handle your personal data, please see our Privacy Policy and Terms of Use.